Contact Us

Customer Service

Chat with Us

For the fastest response, chat with a customer representative during the following hours:

Monday - Friday 6am to 9pm PSTSat & Sun 6am to 7pm PST

Corporate Headquarters

ThredUp Inc.
969 Broadway
Suite 200
Oakland, CA 94607

Note: We cannot accept returns at this address.

Media & Partnerships

media@thredup.com