The ultimate reselling guide

Find out what our thrifters are looking for right now and how to get your items in the best shape for resale.

Selling guide

Must-read quality checklist

Check every single item before packing!

  • checkmarkEnsure that you ONLY send clean and freshly laundered items
  • checkmarkCheck hidden spots for wear and tear: behind the neck, under the arms, crotch area
  • checkmarkRemove all personal items from pockets and handbags

What we can’t resell

Quality is the #1 reason items are not accepted for resale.

  • checkmark
    Items with wear and tear

    No pilling, fading, shrinkage, stains, odors

  • checkmark
    Damaged or altered items

    No rips, holes, missing parts, broken zippers, altered hems, missing labels

  • checkmark
    Banned categories

    No men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items

  • checkmark
    Items that don’t have a size

    Handbags are an exception, as are some highly sought-after brands like Lululemon

Sustainability

Find planet-friendly ideas on what to do with items we can’t resell

What we want right now

To increase your acceptance rate and maximize your payout, please only send styles that follow our seasonal guidelines below.

  • Spring styles
    Spring styles

    Like maxi dresses, midi skirts, wide-leg denim, overalls, crop tops, romantic tops and dresses

  • Premium brands
    Premium brands

    Like Reformation, Patagonia, Free People, Coach, Lululemon, FRYE

  • Inclusive sizes
    Inclusive sizes

    We’re primarily looking for sizes L (US 10) & up

How to get the most out of your Clean Out experience

  • Send as many items as possible under 30 lbs
    Send as many items as possible under 30 lbs
  • Send in popular brands our thrifters know and love
    Send in popular brands our thrifters know and love
  • ONLY send clean and freshly laundered items
    ONLY send clean and freshly laundered items
  • Ensure items are in excellent condition
    Ensure items are in excellent condition

Ready to clear the closet clutter?