Your Privacy Matters

Protecting your information is our top priority. On this page, you can learn about how we use data to enhance your shopping experience, and exercise your privacy rights too.

The Data We Use & Why

When you're on our site or app, we collect information to enhance your shopping experience. Here are some examples:
  • Transactional:
    We collect information you share like your name, email address, and shipping or billing address to streamline the purchasing process.
  • Commercial:
    We use your purchasing history and tendencies to send marketing that's most relevant to you, like personalized emails or ads!
  • Activity:
    Your online preferences such as, your device of choice, length of time spent on our site, and browsing history. This information helps us expedite your checkout process and send you notifications.
For more details and examples, see our privacy policy in full.

Manage Your Privacy

You have a right to control how your data is used. Manage your settings here.

Show My Information

Access all your information and data collected by us.

Send an email request to privacy@thredup.com with the subject line "Privacy Request: Send me my personal information" from the email account associated with your ThredUp account.

Delete My Personal Data

Your account and all your personal information will be deleted. This cannot be undone.
Delete Permanently